podanie o zwrot pieniędzy !!!!!!!!

pomocy!!!!!!!! jestem w kropce , zrezygnowałam z programu camp america . muszę napisać do biura w Londynie podanie o zwrot pieniędzy które do tej pory wpłaciłam. Macie jakiś pomysł jak to napisać ??????????

A zwrócą Ci?

http://www.campamerica.co.uk/terms-and-conditions.php

5. Substantial expenses are incurred by Camp America on your behalf while your application is considered by Camp Directors. If you withdraw following a successful interview, you will forfeit your First and Second Deposit Payments. (At Camp America's discretion exceptions may be made in some cases of bona fide illness or medical incapacity as confirmed by a medical certificate.) If you decide to withdraw from the programme, you must inform Camp America immediately.

jeśli mam dobry powód to mogę się starać o zwrot tak mi napisali z biura z Warszawy