Mógłby ktoś rzucić okiem na poniższe? Generalnie pisząc ten typ listu bazuję na kilku zwrotach, ale chciałabym, żeby ktoś ocenił,czy tworzy to jakąś spójną całość..
Dear Sir/Madam,
I am writing to complain about my short holiday which was organized by your travel agency. I was disappointed with several things.
Firstly, your advertisement promised a hotel in the city centre, whereas it was located five kilometres from there. You also said that cost of the holiday included all meals and a guide tour, but I had to pay for more interesting trips. I also had to buy additional drinks in a local shop becouse mini-bar was constantly empty. To make matter worse, I would like to relax in peaceful place and you did not mention in your advertisement about a playground which was located close to my windows.
I had been looking forward to this holiday but it was completely ruined by these problems. I therefore feel that you should refund half the cost of the holiday in compensate for my dissatisfaction.
I look forward to hearing from you soon.
Yours faithfully,