może jakby gościu z filmiku nie seplenił to byłoby łatwiej ...
pierwsze zdanie to coś: how do you get someone who hates you, to like you? You ask him for a favour, of course ... itd.
żeby uprościć Ci zadanie postaram się opowiedzieć o czym on mówi:
The speaker tells what to do when there is animosity between two people. If you want to win over a person and get him or her to like you borrow something from them. That will make them change their mind. It is because a person cannot hold two opposite ideas together at a time. He will start to like you even if he hasn't before.