Currently Eleanor researchs (research) trends in communication in the workplace. She focuses (focus) on how technology and emotions affects (affect) communication networks. Methods of communication changes (change) rapidly in our society today and should improve communication in general, but the results seem to indicate otherwise. Last year Eleanor worked (work) in a hospital when she had the idea for her research. One day, while she observed (observe) a doctor talking to one of his patients, she realised (realise) that his lack of communication skills had (have) a detrimental effect on the patient.