Bardzo proszę o sprawdzenie moich wypocin :) Mam nadzieje ze ogólnie jest OK wiem ze jest kilka błędów o których wyłapanie proszę doświadczonego użytkownika Dziękuję,
EXPERIENCE
[tel]/[tel]Buckingham Gate , Taj Suites and Residences London, United Kingdom
Guest Relations Executive, Front Office
Ensuring guest satisfaction providing efficient customer service
Dealing with guest inquiries by fax, telephone, letter, email or verbally
Making reservations and arranging show a rounds
Processing payments by Cash, Credit Card
Supervising small team of butlers and concierge
Dealing with pre arrival guests and VIPs requests
As Guest Relations Executive in recognition of commitment to excellence, exceptional quality of work, guest care, outstanding team work and flexibility I was rewarded as Employee of the Year 2007 .
10-2006/[tel] 51 Buckingham Gate , Taj Suites and Residences London, United Kingdom
Night Receptionist, Front Office
Checking In later arrivals , Checking Out early departures
Escorting guests to their rooms and help with their luggage
Assisting hotel guests as required
Giving advice to guests on the local area and amenities
As Night Receptionist I was nominated by the Management Team for my outstanding contribution to the fulfillment of the 51 Buckingham Gate Mission Statement to Employee Achievement Award.
[tel]/10-2006 51 Buckingham Gate , Taj Suites and Residences London, United Kingdom
Hotel Porter, Housekeeping
Dealing with linen deliveries
Supplying housekeepers with products
Dealing with guests
[tel]/12-2005 Prosecutor Office Opole, Poland
Secretary
General secretarial work
Answering telephone inquiries
Dealing with correspondence
EDUCATION
2[tel] University of Opole
Technical and Informatics Education
2[tel] High School – Opole
IT Profile – finished with final exam
SKILLS
Computer literate: Good knowledge of MS Windows XP and Vista , Ms Office Package, Sun Open Office, Fidelio, Golden Key Concierge
Adaptable
Organized
Strong interpersonal skills
Ability to work under pressure and deadlines
PERSONAL INTERESTS
Psychology
Cooking
Travels
REFERENCES
Mr. Gagan Sharma – Reception Manager
51 Buckingham Gate , Taj Suites and Residences
Telephone: [tel]
Direct Line: [tel]