Check this 2 textes, please :) Thank you :)

First...


Dear Sir,


I am writing to express my strong dissatisfaction with the operation of the Consumer Service Department.

Last month I ordered 10 copies of “Life In Modern Britain” for my school library but unfortunately I received 10 copies of “Life In Modern America”.
I am sure that in my order I used the right catalogue number of the book so your mistake is unacceptable.

Furthermore, I have tried to call the Consumer Service Department many times and always I had not an opportunity to talk to an consultant because you never answered the phone.
I would therefore be grateful if you could send me again 10 copies of “Life In Modern Britain”.
Please do not hesitate to let me know what you intend to do.

I look forward to your reply and explanation of the mistake.

Yours faithfully,

Jack Hanson




Second...


Offshoring-advantages and risks.

Nowadays, many companies relocate business processes from one country to another. The practice described above it’s offshoring. Offshoring has as many advantages as drawbacks.
On the one hand offshoring gives opportunity to avoid paying high taxes. The main advantage is also cheaper workforce and more profitable law in another country.
On the other hand opponents of offshoring present other aspects of the practice. Offshoring often hast to face culture barriers for example misunderstanding.
Furthermore, sending production overseas is connected with poor customer service caused by losing of control.
In conclusion, offshoring can be good solution of cost cutting but if only managers overcome all culture problems.

1.
I am sure that in my order I used the 'right' (lepiej correct) catalogue number of the book so your mistake is unacceptable.
Furthermore, I have tried to call the Consumer Service Department many
times and 'always I had not an opportunity' (cos tu nie tak - ..I never had the opportunity) to talk to 'A' consultant because you never answer the phone.
Offshoring-advantages and risks.
2.
The practice described above 'it's' IS TERMED offshoring.
On the one hand offshoring gives AN opportunity to avoid paying high taxes. The main advantage is also cheaper workforce and more 'profitable law' (cos tu nie tak - znaczy jakie?) in another country.
Offshoring often haS to face culture barriers for example misunderstanding (ale w czym?).
Furthermore, sending production overseas is connected with poor customer service caused by THE losing of control.
In conclusion, offshoring can be good solution of cost cutting but 'if only' (zla kol slow) ONLY IF managers overcome all culture problems.

terri mam proźbę zajżyj do mojego tematu "Sprawdzenie i poprawa listu formalnego"
był bym bardzo wdzięczny

>terri mam proźbę zajżyj do mojego tematu
proŚbę zajRZyj

>>był bym
razem - byłbym

i jeszcze w temacie:
>this 2 textes
THESE 2 TEXTS

heh teraz te bledy wydaja sie takie oczywiste i banalne;)
Terri dziękuję bardzo za pomoc :):)